Yes. All ON DEMAND products can be returned or exchanged for a different size. Check our full return policy here.

ON DEMAND shopping is more sustainable than traditional shopping because we do not overproduce. Instead of guessing what you want to buy and producing stocks ahead, we wait for orders to come in and produce exactly what is asked for. This way, we create zero waste.

We will keep you informed when the product is ready to be produced, but also as soon as your product is ready to ship.

Yes, you can cancel anytime, as long as the product has not been shipped.

Yes, you can change your order and ask for a different size. However, keep in mind that you might get a new delivery time depending on the date you change your order.

According to our return policy, you have 14 days to exchange your item and ask for a different size.

ON DEMAND orders are available for the newly launched collection ONLY, in any size and color you want. Meanwhile, items available on SALE are designs from older collections with limited colors and sizes available.

Don't bet on being lucky, shop ON DEMAND. Depending on the available stock, some items may go on sale ONLY at the end of the season, with limited stock available (fewer sizes and only selected colors).

Starting from launch, in 2015, we are dedicated to sustainable fashion:

1. Our products last longer: Products are carefully handcrafted from tested premium fabrics only

2. We produce limited series. We do not create large stocks

2. We focus on timeless design = Your looks don’t go out of fashion

3. We offer lifelong warranty: We offer Lifelong warranty for all handcrafted embroidery

4. We ensure your product lives longer with our repair & altering services : We offer repair and altering services available in our atelier

5. In 2020, we introduced the Returnable bag: You can have your order shipped in a bag you can return to us, to stop creating packaging waste.